Last updated: [Month Day, Year]

This Privacy Policy explains how [Company Legal Name] (“Simple Gravel,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit simplegravel.com, request a quote, place an order, or contact us. By using our website or services, you agree to the practices described below.

1. Information We Collect

Information you give us

• Contact details: your name, email address, and phone number.
• Delivery details: your delivery address, where you want material placed on your property, and access notes such as gate codes, driveway conditions, or site instructions.
• Order details: the materials, quantities, and delivery dates you request, plus any messages you send us.
• Payment information: payments are handled by third-party payment processors. We do not store full card numbers on our servers.
• Photos and files: images you send us, for example to show a delivery location or report an issue with an order.

Information collected automatically

• Device and usage data: IP address, browser type, device type, pages visited, and how you arrived at our site.
• Cookies and similar technologies: small files that keep your cart working, remember preferences, and help us understand how the site is used. See Section 5.

2. How We Use Your Information

• To process orders, schedule deliveries, and confirm access to your property.
• To respond to questions, quote requests, and support messages.
• To send order confirmations, delivery updates, and service messages.
• To resolve problems with a delivery, including reviewing photos you send.
• To process payments and prevent fraud.
• To improve our website, product selection, and service areas.
• To send promotional emails, only where permitted. You can unsubscribe at any time.
• To meet legal, tax, and accounting obligations.

3. How We Share Your Information

We do not sell your personal information. We share it only as needed to provide our services:

• Local suppliers and delivery partners: the yards, quarries, and hauling companies that load and deliver your order receive your name, phone number, delivery address, and site instructions.
• Service providers: payment processors, website hosting, email, analytics, and mapping services (such as Google Maps) that help us run the website and our business.
• Legal requirements: when required by law, court order, or to protect our rights, our customers, or the public.
• Business transfers: if Simple Gravel is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We keep order and customer records for as long as needed to provide our services, handle warranty or delivery questions, and meet legal and tax requirements. When information is no longer needed, we delete it or make it anonymous.

5. Cookies

We use cookies that are necessary for the site to work (such as your shopping cart), along with analytics cookies that help us understand traffic and improve the site. You can block or delete cookies in your browser settings, but parts of the site, including checkout, may not work properly without them.

6. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards, including encrypted (HTTPS) connections, to protect your information. No website or method of transmission is completely secure, so we cannot guarantee absolute security.

7. Your Choices and Rights

• Access and correction: you can ask to see or correct the personal information we hold about you.
• Deletion: you can ask us to delete your information, subject to records we are legally required to keep.
• Marketing emails: use the unsubscribe link in any marketing email, or contact us.

Residents of some states, including California, Virginia, Colorado, and others with consumer privacy laws, may have additional rights, such as the right to know what personal information we collect and the right to opt out of certain data sharing. To make a request, contact us using the details below. We will verify your identity before acting on it, and we will not discriminate against you for exercising your rights.

8. Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, contact us and we will delete it.

9. Third-Party Links

Our website may link to other sites, such as map services or informational resources. We are not responsible for the privacy practices of those sites, so please review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it last changed. Continued use of the website after an update means you accept the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, contact us:

[Company Legal Name]
[Business Address]
Email: info@simplegravel.com
Phone: (855) GRAVEL-8 / (855) 472-8358